Overview
ReBattery notifies you when important events happen on the platform. Notifications keep you informed about offers, transaction progress, payments, and messages — without requiring you to check the dashboard constantly.
Notification Types
The platform sends notifications across these categories:
| Type | When you receive it |
|---|---|
| Offers | A buyer submits a bid, counters an offer, or accepts your offer |
| Transactions | A transaction advances to a new step, requires your signature, or is completed |
| Payments | Payment is confirmed, a payout is released, or a payment method fails |
| Messages | Someone sends a message in a transaction or support thread |
| System | Account updates, onboarding reminders, and platform announcements |
Lifecycle notifications are the most time-sensitive. These include:
- Offer accepted
- Terms agreed and agreement ready for signing
- Payment confirmed
- Collection scheduled or declined
- Transaction completed and payout released
- Recycling confirmation uploaded and WTN reminders
Channels
ReBattery delivers notifications through two channels:
Email notifications are sent for key account, transaction, payment, and message events, subject to your notification preferences.
Transactional emails — such as password resets or direct operational messages — are sent even if you disable promotional or lifecycle emails.
In-App
All activity is recorded in your dashboard and transaction workspaces regardless of email settings. In-app notifications appear in relevant contexts: transaction workspaces show step updates, conversation threads show unread counts, and the dashboard surfaces pending actions.
[!TIP] If you want fewer emails without missing anything, disable non-essential email types and check your dashboard daily. The platform records every event in-app even when email is turned off.
Managing Preferences
You can control which notifications you receive by email:
- Go to Settings → Notifications
- Toggle individual notification types on or off
- Changes take effect immediately
Preferences default to opt-in when no explicit choice has been made. You can re-enable any type at any time.
[!NOTE] Disabling email for a notification type stops the email delivery only. The platform continues to record the activity in-app, update unread counts, and advance transaction steps normally. Your counterparty is not notified that you turned off emails.
Transaction Lifecycle Notifications
Transaction workflow notifications are triggered by step transitions. For example:
- When both parties sign the agreement, the transaction advances and a notification is sent
- When payment is confirmed, both buyer and supplier are notified
- When a recycler uploads a WTN or flags a correction, the relevant parties receive an update
Collection refusals are handled explicitly: if a party rejects a collection proposal, a dedicated collection decline notification is sent so the counterparty knows to propose a new time.
Operational and Support Notifications
Operational notifications — such as support thread updates and onboarding prompts — are sent directly and are not preference-managed in the same way as user events. Internal operations alerts are routed to the ReBattery team and do not affect your notification feed.
Related Topics
- Account and Settings — updating your profile, contact details, and billing preferences