What Is a Transaction Agreement?
A transaction agreement is a document generated by the platform once both parties have accepted terms. It formalises the price, quantity, collection terms, and responsibilities for a specific transaction.
Both the buyer and the supplier (or recycler, for recycling transactions) must sign the agreement before the transaction advances to the payment or collection stage.
When an Agreement Is Generated
For purchase transactions, an agreement is generated when:
- A buyer accepts a supplier's terms (or vice versa), or
- A buyer completes a Buy Now action on a fixed-price listing
For recycling transactions, an agreement is generated when a recycler accepts an enquiry.
The agreement is available immediately in the transaction workspace under the Documents tab.
What the Agreement Contains
- Full names and business details of both parties
- Listing reference and battery details
- Agreed price and payment method
- Collection address and agreed schedule
- Signatures and date
The agreement is generated from the confirmed transaction terms and cannot be edited manually. If any detail is incorrect, raise it with the counterparty through the transaction workspace before signing.
How to Sign
Open the agreement from the transaction workspace Documents tab. Review the document in full, then click Sign. You will be asked to confirm your identity before the signature is applied.
Once both parties have signed, the agreement is locked and the transaction advances to the next step.
Unsigned Agreements
The transaction cannot proceed past the agreement step until both parties have signed. If your counterparty has not signed within a reasonable timeframe, you can send a reminder from within the transaction workspace.
Accessing Signed Agreements
Signed agreements are permanently stored in the transaction record and accessible from your transaction history at any time. You can download a PDF copy from the Documents tab.
Recycling Confirmation Agreements
For recycling transactions, a second document — the recycling confirmation — is issued by the recycler when processing is complete. This follows the same signing process and becomes the final record of the transaction.